Server Administration

Server Administration

Well maintained and secure servers are the key to the eminence of a webhosting company. For the management of servers it is required that these are monitored on a 24x7 round the clock, minute by minute basis.

It is important that a system concentrating on scheduled maintenance, periodic maintenance, security audits, proactive support, regular patching as well as upgrading of servers is set up.

ACTSupport provides you with a specialized team of experts who are certified in server management. Our specialists not only perform server administration for windows but also for Linux.

ACTSupport is a leader in Server Administration and Management. It is pivotal for you as clients to have upgraded, fine tuned and hardened servers in this highly competitive market. ACTSupport helps you provide quality services to your customers by giving you an expert team that would take care of your server needs. We have a server management team exclusively to support and customize your wants. The server management team specializes in troubleshooting and securing your servers on a daily basis. And moreover, all of these services are provided at a very economical pricing.

We Offer:

  • Installation and Configuration of FTP, HTTP, Mail, Database server
  • Installation and Configuration of Web Applications/Languages/Components (Perl, PHP, ASP.NET etc)
  • Custom Software Installation and Configuration
  • Server Security, Firewalls, Traffic Monitoring
  • Server Performance Optimization
  • Configuration of Backups
  • Control Panel Migrations
  • MySQL, MSSQL Database Administration
  • Custom Kernel Compiling and Upgrades - Grsec/other Kernel Patching
  • Apache /PHP Modules Installation/Upgrdation- Apache mod_rewrite
  • Server Loads Monitoring and Health Checkup
  • Network Usage Monitoring Tools - Nagios, MRTG etc

Web Hosting Support Plan

Time Coverage 24/7 24/7 Ad-hoc Bases 24/7
Response Time 1 hour Based on
support mode
30 minutes Minimum 30 minutes
Ticket Level All levels
Resolution Time 6 hours Based on
support mode
Based on Level of Tickets Based on Clients Request
Support Medium
Number of Tickets Minimum 100 Tickets Minimum 200 Instances Unlimited Unlimited
Server Monitoring
Validity 1 Month 1 Month 1 Month 1 Month
Price

Medium of Support: Help Desk Email Support Live Chat Phone Support


*For more features, contact us

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Sales Inquiries:

 

Toll Free: 1-888-666-0786
Fax: 91-422-4225889

 

Indian IND: 91-422-4225888