Help Desk | Ticket Support

Help Desk | Ticket Support

  • ACTSupport comprises of a team of technicians who provide 24x7x365 support to its customers.
  • ACTSupport has been the pioneer in introducing phone support in web hosting industry.
  • ACTSupport understands that every second of downtime affects the business productivity of its clients.
  • We focus on proactive and immediate solutions to get the end users' issues addressed quickly.
  • The browser-based applications enable the customers to open requests in the form of tickets that reviewed by the team on this end.
  • Most of these applications include numerous features. Some of the features are queuing, creation of departments, email piping, assigning ownerships to issues/requests, knowledge base, customized reports, performance report generation etc. The team has a working experience on a number of help desks such as Kayako, Perldesk, Cerebrus, OSTickets, etc.

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Sales Inquiries:

 

Toll Free: 1-888-666-0786
Fax: 91-422-4225889

 

Indian IND: 91-422-4225888